Live Better

Our studio is by appointment only. We do not accept walk in appointments. Consultations and services can be booked online here, by email, or by calling or texting our studio at 604.924.6001. A credit card or a gift card is required to reserve all appointments. We do not have a receptionist on site therefore, our front door is locked while treatments are in session. We recommend arriving no earlier than 5 minutes prior to your scheduled appointment time. Your therapist will greet you at that time. Please ensure that all the appropriate intake forms are completed prior to your first session.

Guests must be 18 years or older to receive services at our studio, some exceptions apply please contact our front desk for more information. Guests must be able to give consent to the service they are receiving. Children are not allowed into treatment rooms while a parent receives a service. Treatment rooms only accomodate the service provider and one guest, multiple guests cannot be accomodated in our treatment rooms. We do not offer child minding services and therefore children are not allowed to be left in the reception area while their parent receives a service.

Appointment times are a reservation for a specific service. A late cancellation or missed visit leaves an appointment time open that could have been filled by another client from our waitlist. As such, we require 48 hours notice for any cancellations or changes to your appointment. Clients who provide less than 48 hours notice, or miss their appointment, will be charged a fee. 50% of the service cost will be charged for cancellations less than 48 hours, and 100% of the service cost for cancellation less than 24 hours or missed appointments.

Our Gift Cards: - Never expire (some exceptions apply**) - Will not be replaced if lost or stolen - Cannot be refunded or redeemed for cash **Promotional or bonus gift cards or gift cards purchased for a specific service or product may have an expiry**